Below is a typical collection of testimonials from our more than satisfied Clients.
“To all the management and staff at Brick and Mortar Restoration, a big thank you for your professionalism and attention to detail whilst tuck pointing our home. From the initial contact with Tammy and Ross through to the actual work being carried out by Max we had no challenges or disruptions. Every day the front of our home was left clean and tidy. Max kept us abreast of all progress and on completion we could not be happier with the final result. We would have no hesitation in recommending your Company to anyone needing tuck pointing done. Thank you again.”
SD - Mount Lawley
“Thank you for your great service. When the inspection and quotation phase was undertaken, the nature and scope of the proposed work was clearly explained and all our questions were willingly answered. After accepting your quotation, we were very pleased with the quality of the restoration work that was done. Max was very polite and friendly and carried out the work to a high standard. He left the site very clean and tidy, even down to washing our coffee cup. Good communication was ongoing though out the entire process.”
R&L Weir - Leeming
“I would like to thank Stuart for the workmanship & tidying up and being punctual and we’d appreciate it if you can let Lee know as well he did a good job too. Also please thank Lee for his help in organising and attending site for the quotes. And thank you too for all your help.”
RC MW - Highgate
“Many thanks for Ross’s visit and the quotation that followed. You certainly are a very efficient team and company. Very happy to go ahead and looking forward to the job starting.”
TB - Balcatta
“I would like to thank Lee for his very fast and efficient work on the day of the quote, he rang when held up with traffic which was very appreciative. So happy with your service and it is hard to find.”
MS - Maylands
“Thank you very much for the excellent mortar repointing job completed by Brick Mortar Restoration on my home. From my initial telephone enquiry through to the completion of the work I have received nothing less than exceptional customer service. Any inquiry I had was answered immediately and professionally by their knowledgeable staff. I was equally impressed with the tradesmen, Ryan, with his politeness, professionalism and skill. A phone call from him the following day to check if I had any concerns was gratefully appreciated. I highly recommend Brick Mortar Restoration to anyone needing repairs to their homes brickwork.”
LW - Floreat
“Thanks a lot for your services, you have all been fantastic to deal with, very professional. You guys did a killer job and I’ll be sure to recommend you to anyone I know who needs brickwork done! Job well done!”
YM - Booragoon
“I am really really thrilled with the 2 young men that were assigned to the work at my place. Jayden - was a very pleasant young man, and I could ask him anything, and was very willing to answer any questions I asked of him without feeling that I was taking up too much of his time. Liam - who rendered my front and did the re-pointing of my brickwork at the back of my house, went beyond and above of his work, he made sure that I was completely happy with the end result ,I found him to be a young man that takes a lot of pride in his work, and likes to see his clients happy. Both young men are a real credit to your company.”
CM - Willagee
“Thank you Tammy for always being close by for a chat about our job and the trade coming to work. We have been so happy with Brick and Mortar Restoration from receiving our quote with Lee to dealing with the office and then Liam. Liam’s work was outstanding he communicated throughout the job and throughout the day with us. It is nice to come across a pleasant, friendly trade whos work is good quality and when he works he is clean.”
Mr & Mrs W - Lesmurdie
“We were debating whether we should render the front of the house to fill all the gaps in the bricks that had dissipated over a 25 year period. It was costly affair after getting two quotes. Then it suddenly dawned on us about mortar pointing and what it would look like and the costs. We did some research and we found the website of Brick &Mortar restoration which elucidated in clear and concise manner the way they do mortar pointing. We immediately contacted Ross who came out very promptly and explained the process and measured the areas round the house that needed repair. He followed his visit with a quick quote the next day. What surprised us was the quote was competitive and saved us over a thousand dollars over rendering. The rest is history the job was well coordinated by Tammy and the staff and the job was completed very professionally and the place was left neat and tidy. Now we not only have the satisfaction of retaining brick wall finish and mortar blends in with the original. Thank you Brick & Mortar restoration for a job well done and I would recommend customers to think of mortar pointing vs rendering which is cost effective and retains the original character of the house.”
AF - Balcatta
“Thank-you very much for the great job you have done replacing the lintels on our daughters property in South Fremantle.
After ‘googling’ Lintel Repairs Perth your website came up near the top and when I saw you were a member of HIA, had a permanent display at Home Base and a stand at the Home Show, I knew you were a company that I could trust. All the information, past projects and happy testimonials from your other customers were just what I was looking for.Ross came out and gave us a quote within days of us contacting you. We had put off doing the job as we thought it would be very expensive and messy. His reassured us it was straight forward and would probably only take a day to do and when we received your quote we were pleasantly surprised. Stuart attended 10 days later and my husband was very impressed with his good attitude and the hard work he put in all day, finishing with a beautifully done job and clean work site when he left. We appreciate that he used a cream mortar rather than grey as it means we can delay painting until the wall has really dried out (which Ross told us could take up to 6 months).
I will be contacting you soon regarding work needed on our house and recommending your company to anyone I know that needs a similar job done (or one of the many other things you do).
Thank-you once again.”
KSB - South Fremantle
“I am happy to say that Kade and Liam were very good and must commend them both on their work and their general professionalism. At times I questioned various aspects and they were both very patient and nice about it. I would highly recommend them to my friends and family and will certainly use your company for future works. Thanks.”
NF - Wembley
“Very happy with the work completed at our cottage. Marcus was thorough and you could see he was passionate about his work. Will definitely recommend your business to my family and friends and please thank everyone involved.”
SP - Toodyay
“I am so pleased with the job Brick and Mortar Restoration did for me.It was a small /medium job but there was no hesitation in coming to quote and taking on the work. The business was so professional and all appointments made were kept, and all Trades were right on time.
The job was wonderfully carried out and the finished result was excellent, I am so pleased with how it looks. Steve communicated all the way through the job. He was friendly and pleasant. Grant was exactly the same pleasant, friendly and went through each step of the process with the job. The quality of workmanship is very high. The customer service provided was very high.
I will be recommending your Business to my friends and family and I have no hesitation in using your Business again.”
CT - Mosman Park
“I would like to thank the staff at Brick & Mortar Restoration for the efficient and fabulous service offered. From my first contact with the office staff through to completion of the job it was a stress free and smooth experience. Tammy provided clear communication about what to expect during the wall repair process and the tradesman arrived on time, was friendly and efficient and did a fantastic neat job inserting brick ties into a major wall crack. If I ever need wall repairs completed again I will be calling Brick & Mortar Restoration!”
MD - Hovea
“The team from Brick & Mortar knew exactly what we needed and the work involved mortar pointing, rendering, repairing large cracks and replacing rusted window lintels. I didn’t think I would be able to find a specialist group who would do these sorts of jobs. They guys were very professional, they explained everything thoroughly, the price was reasonable and the workmanship was excellent. I would thoroughly recommend them. Thank you all very much.”
LD - Nedlands
"The work on our house was carried out by Marcus who did a professional job. He obviously has much experience in pointing and brickwork in general and the result of his work on our house is very pleasing. Marcus' work has given us assurance that the problem areas of external and internal brickwork will now last for many years and for that we are thankful."
MC - Roleystone
"Just want to let you know that your tradesman Marcus did a good job and left the place tidy. He communicated throughout the job which we appreciated. Our experience with Brick and Mortar has been professional all the way through from when we requested a quote to the completion of the job. Thank you to all."
AF - Nedlands
“From my very first contact with B & M Restoration I was struck by how professional their staff were.
All aspects of the work they did for me were carried out exactly as quoted: Steve was there promptly and the work he and the other guys did was first rate and the site was left spotlessly clean and tidy.
I was kept fully informed of progress arrangements by Tammy and B & M were very accommodating and flexible when I made a couple of changes as things progressed and unexpected aspects of the site came to light.
The cost of the work was more than affordable and their rates were highly competitive but the most impressive thing is the staff - Ross, Steve & the guys and Tammy were excellent.
I had absolute confidence I was dealing with a highly ethical and professional company at all times and I am delighted to recommend them to anyone needing complex restoration work or basic bricks and mortar repairs”
DR LP - South Perth
“We were very happy with Dillon and Steve, lovely guys and job well done.”
TS - Dianella
“I would also like to thank Steve for his professionalism and quality of work completed. Such a neat job, very happy with the final outcome.”
EV - Thornlie
“Just want to let you know how impressed we are with the quality of your employees and the service they provide. From the prompt response to our request for a quote through to the efficiency and excellence of the work carried out by Steve and Dillon. We could not fault them. We are truly grateful and will not hesitate to recommend your business to our friends.”
JB & BB - Greenwood
“Thank you for the explanations of my scope of works. Once talking to you it was much easier to understand the process that was to be undertaken. Steve that came out was very pleasant and communicated throughout the job. Steve’s work is of excellent quality. Thank you for a job well done.”
TB - Dalkeith
“I am so happy that I found Brick & Mortar to look at my job. The gentlemen that came out were very polite and goodness me respectful. They explained the entire process to me, they didn't talk down to me. The last person that came out asked to speak to my husband. I accepted the quote with Brick & Mortar and Tammy the communication that you provided me with was outstanding, very professional. But then it didn't end there I had a lovely lad come and tend to my job, he rang me the day before and at the end of the job walked me through exactly what he did and checked I was happy with the outcome. I feel safe that there is a business out there like yours and I will most certainly be recommending your business to my friends and family. Have a lovely and safe Easter. “
JK - Nedlands
“I would just like to mention that Steve did a really excellent job re the final pointing. He was very thorough, quick and a pleasure to have on site.”
ND - East Fremantle
“We were very pleased with all the work and especially the fact that you could do it so quickly for us. The gent doing the work was extremely efficient, very pleasant and cleaned up extremely well. Thank you! Just out of interest are you related to Fernihough builders? I think it was Alf Fernihough who built our first home in the early eighties! Once again many thanks.”
SC - Mount Claremont
“Your guys are great ... I'm very happy with them.”
LP - South Perth
“I wanted to take some time to thank you properly (now that I have internet)! I had another quote done the day before you came by and they quoted a bit less but he merely measured the walls, didn't ask me any questions, and when I asked him about the job he actually asked me if I'd prefer him to explain it to my husband. You took the time to talk to me about our specific requirements and your quote detailed the exact work to be carried out not just m^2. I also liked that you spoke to me as the client and didn't asked for my husband! I was so happy to go with your company because I knew the work would be done properly (and when you're trying to restore the building you should get it done properly!) and I trusted you and your guys to be on my property and around my family. The guys you had here were polite, they didn't blast music or swear or smoke. They were complete professionals and I enjoyed having them around. And their workmanship is fantastic. The house looks so good! I can't wait to sit on that veranda and enjoy my house!
Going into this project I was so intimidated. In November I had 27 different companies come out for quotes for various jobs. I hired 4. I realised it was more important to me to have professionals I trust than the price. This is our forever house hopefully, and I want to do everything properly and to the highest standard. You and your men did this for me. So thank you!”
R M - Subiaco
“I must say, Max is absolutely brilliant, just gets on with the job and it is a pleasure to have him do the work and he also tidy's up after each day. Having had a business of my own, it is very hard to find staff of his quality which reflects on your business. I am so pleased with the work he has done.
Thank you so much and I will have no hesitation in recommending your company to my friends.”
K H - Stirling